Do you have a question?
Check out our frequently asked questions; your answer might already be there.
Still need help? Feel free to contact us.
BeXchange is an online platform for trading business assets in a secure, structured, and transparent environment. We connect buyers and sellers through blind private auctions.
More information can be found here.
Address: Ugchelseweg 17, 7335 JP Apeldoorn, The Netherlands
Phone: +31 (0)55 234 0430
Email: support@bexchange.nl
Signing up on the website
Go to our homepage: www.bexchange.eu.
Click on the ‘Sign Up’ button at the top right of the screen.
Enter your email address and confirm it via the link sent to your email.
Fill in your personal and company details.
Verify your identity via iDIN or by uploading a copy of your passport:
With iDIN: Your account will be activated immediately. You can use either a personal or business bank account. No financial information is shared; only the account holder’s name is verified.
With passport verification: The verification process will be completed within 24 hours. You will receive a confirmation email once the verification is finalized.
Once your account is activated, you can log in and start using the platform.
Access to projects
Most projects are by invitation only and not publicly visible. With a verified account, you may be invited to participate in relevant projects. You can gain access to projects in the following ways:
You see a project listed on our website and request access by clicking on it.
You receive an email invitation. Click the link in the email to go directly to the project.
Access after signing an NDA
For certain projects, signing a Non-Disclosure Agreement (NDA) is required:
When an NDA is required, it will automatically appear when you visit the project page.
Sign the NDA digitally.
A Bexchange team member will review your access request and the signed NDA.
Upon approval, you will receive a confirmation and gain access to the project.
We maintain a strict access policy to ensure the security and reliability of our platform. Identity verification ensures that only serious and verified parties are granted access.
After registration and verification, your account will be activated. You can then be invited to projects that match your profile or request access to projects that are visible on the platform.
Some projects are only accessible after signing a Non-Disclosure Agreement (NDA). The NDA will automatically appear when you open such a project. After signing and approval, you will be granted access.
Yes.
For your security, access to documents in the dataroom automatically expires after 30 minutes. If your session times out, simply refresh the page to regain access to the documents again.
Additionally, the dataroom itself has an overall availability period, often limited to several days or weeks.
The final access date is clearly displayed within the dataroom. After this date, the dataroom will close, and you will no longer be able to access its contents.
BeXchange uses a blind private auction system. You place a bid on one or more lots without knowing the offers from other participants.
Lot Structure
Assets are grouped into lots. As an approved bidder, you can place a bid on the desired lot(s).
Invitation to Bid
A lot constitutes an invitation from a Seller to a Bidder to make an offer to purchase. Not every user is automatically admitted to the bidding process.
Bidding: Unconditional and Binding
A bidder may place multiple bids. Until the closing date, you can submit a new bid on a lot; only your latest bid will count.
Each bid is irrevocable and unconditional: you cannot attach any additional conditions to your bid.
You are obliged to honor your bid if it is awarded.
Your bid is not visible to other bidders.
Access to the Bidding Process
Only verified users are granted access to the platform.
Users can only participate as long as they have access to the specific bidding process.
Applicable Terms and Conditions
The General Auction and Sales Terms and Conditions of BeXchange apply to the bidding process.
In certain cases, additional Special Terms and Conditions from BeXchange may apply. These take precedence over the General Terms in case of conflict.
Each lot may include Specific Sales Terms from the Seller.
If no specific terms are provided, the General Sales Terms apply.
In case of a conflict between the general and specific terms, the specific terms prevail.
BeXchange uses a blind private auction system. You place a bid on one or more lots without knowing the offers from other participants.
The bidding process works as follows:
- Placing a bid: Submit your bid on the desired lot(s).
- Adjusting your bid: You can submit a new bid up until the closing date; only your latest bid will be considered.
- Closing: After the deadline, all bids are reviewed. You will receive a notification if your bid is awarded.
Your bids are not visible to other participants. You will not be notified if another participant places a (higher) bid.
A lot is a bundle of one or more assets that are offered together in the auction. You can place a bid on each lot individually.
No. In a blind auction, bids are not visible to other participants. You will also not receive a notification if you are outbid.
Yes. Every bid is unconditional and irrevocable. You are obligated to honor your bid if it is awarded.
No. Once the bidding period has closed, your submitted bid is irrevocable and unconditional. You can no longer modify or withdraw it.
No. Bids are unconditional, meaning you cannot attach any additional requirements or conditions to your bid.
You can find our latest terms and conditions here: https://bexchange.eu/terms-and-conditions
Our contact details
BeXchange BV
Ugchelseweg 17
7335 JP Apeldoorn
the Netherlands
Phone: +31552340430
Mail: support@bexchange.eu
© BeXchange 2025